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We have recently been receiving complaints from Magic Jack users that Magic Jack “accidentally” charges credit cards and then claims ignorance. Contacting customer support will generate blank stares and no record of such charges. We have selected two recent customer comments. You decide what’s going on here. Reader Ann Marie writes: BEWARE OF CREDIT [...] If you absolutely, positively must get help from Magic Jack, try using this information: Mailing Address Magic Jack LP Street Address 5700 Georgie Avenue Phone Main Office: (561) 594-2140 – this is just a recording telling you where to get support, you can leave a message if [...] Still having trouble with Magic Jack? Here are their support phone numbers. Main Office: (561) 594-2140 – you can apparently only leave a message Support: (281) 404-1551 – open from 11am to 8pm EST You can also access support via online chat at their site: http://www.magicjack.com/9/customercare.asp |
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May 16, 2010 10:08am by admin | 
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