The Magic Jack User Experience

Reader Mindy May has this to say about Magic Jack:

I received my MJ yesterday and have been considering installing it. My first question was “How do I port my current phone number onto MJ”? After reading a goodly portion of the remarks stated previously – I guess the answer is [...]

Beware of the Magic Jack 50 Call Limit

Don't use Magic Jack for business!

Reader LC reports that Magic Jack canceled her number after she attempted to use her new Magic Jack as part of her business.  After they shut her down, she researched the “fine print” and discovered that they reserve the right to cancel your service if you either make more [...]

2 million MagicJack devices are not being used

We just found this quote on the ABC News website in a story about a new Magic Jack device.  If you read between the lines, this quote speaks volumes.

Borislow said YMax has sold 5 million magicJacks for landline phones in the last two years, and that roughly 3 million are in active use.

So what’s [...]

Try Magic Jack on a Thin Client for Better Results

Reader Jack writes about the success he has had setting up his Magic Jack on a thin client.

If you are willing to sink about $75 you can put your MJ on a thin client and it works perfectly and you don’t have to be seeing the advertisements.

Once you setup the thin client like [...]

Magic Jack Charges Credit Card and then Claims Ignorance

We have recently been receiving complaints from Magic Jack users that Magic Jack “accidentally” charges credit cards and then claims ignorance.  Contacting customer support will generate blank stares and no record of such charges.

We have selected two recent customer comments.  You decide what’s going on here.

Reader Ann Marie writes:

BEWARE OF CREDIT [...]

Magic Jack Causes Speakers to Stop Working

We have uncovered a fix for this problem.  Sometimes installing and using a Magic Jack device will cause your speakers to stop working.  If this has happened to you, please follow these steps for a potential fix!

Windows XP
1. Click Start
2. Click Control Panel
3. If your Control Panel is in Category View, double-click [...]

Magic Jack Skirts the Law Again

Magic Jack plans to use a legal technicality as the basis for its next product.  Your home becomes a mini cell tower.  How does that make you feel?  Here’s the scoop:

By PETER SVENSSON, AP Technology Writer Peter Svensson, Ap Technology Writer – Fri Jan 8, 2:29 pm ET

[Associated Press] LAS VEGAS – The company [...]

Magic Jack Customer Service Chat Log - Lauralee

Here is another Magic Jack Customer Service Chat Log for your reading pleasure!  These things are always so strangely interesting.  When you read it, try to look at it objectively and see who’s right and who’s wrong.

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Chat InformationPlease wait for a site operator to respond.

Chat InformationYou are now chatting with ‘Crystal’

Chat InformationYour Issue ID for [...]

Magic Jack Contact Customer Support

If you absolutely, positively must get help from Magic Jack, try using this information:

Mailing Address

Magic Jack LP
PO Box 6846
West Palm Beach, FL 33405
Contact: Peter Russo – CFO

Street Address

5700 Georgie Avenue
West Palm Beach, FL 33405

Phone

Main Office: (561) 594-2140 – this is just a recording telling you where to get support, you can leave a message if [...]

Does Magic Jack work with Windows 7

Reports from the field indicate that MagicJack works with Windows 7.  Here are some selected quotes:

Yep, can confirm MJ works with Windows 7 on the Release Client and more recently the retail version. No issues. I’m running a stock MJ out of the box.

And another:

I just bought Windows 7 and put it on my laptop [...]

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