Comments on: Magic Jack Charges Credit Card and then Claims Ignorance

By: MOMO

MOMO — Fri, 07 Oct 2011 17:14:06 +0000

i just changed my number to a canadian number and they cilled my credit card twice

By: Ken

Ken — Mon, 30 Aug 2010 15:12:59 +0000

I signed up for the five year service for 69.95, and was charged twice – Once when I signed up, and once when I activated the service. I called them about it, and they claimed they never made the first charge, only the second. I got the charged reversed, but I just noticed an additional mystery charge to my credit card by MagicJack for $46.90 made 4 weeks after activation!! If it weren’t so cheap, I’d definitely tell them to shove it.

By: rick

rick — Tue, 24 Aug 2010 15:10:31 +0000

OHHHH great!!

I was notified my cc was declined and sent to link to check my info on file. My unit number at my address was inverted so corrected and reentered payment info, but an error message said too bad, they wouldn’t accept an edit!!
The e-mail message from MJ said it would go to collections if not taken care of through their link promptly…. so I attempted. Naturally, I tried about 6 times to get it to accept. Sounds like I am going to get slammed with numerous hits on my VISA. I HATE doing business on the internet. Nothing but trouble and crooks lurking everywhere. I hope all the scumbags that think they are clever business people while ripping off the world, all end up in the same nasty fire of black tar in hell. I.T. SUCKS. It isn’t just MJ, it is Credit Bureaus, eBAY, and ALL on-line crap that have ‘no-reply’ as their cop out.

By: Elizabeth

Elizabeth — Mon, 19 Jul 2010 15:15:56 +0000

Me as well as several of my friends own mjs.
We have used them for years.
Renewing and all and never had any problems.
Acouple of my friends accidently let their mj expire and we called the online instant chat person (Heather was her name) She was quick and extremely courtious and helpful.
We love it and recommend it everyone!
Sometimes people ask it we work of mj because we speak so highly about it but we don’t!
As in everything in life I’m sure afew people may have a problem now and then but from what I’ve heard and read about complaints most were due to the user not the mj. If anyone doesn’t own a mj they are missing out on one of the best inventions!! Elizabeth in Illinois